Refund policy

Return & Refund Policy

At Thrive Deals, we aim to provide a smooth and reliable experience with every purchase. Since our products are digital, please review the product details carefully before completing your order.

1. Digital Products

All products sold on Thrive Deals are digital products or digital-access products. Because of the nature of digital products, returns are generally not accepted once the product has been delivered, accessed, downloaded, or activated.

2. Refund Eligibility

A refund may be considered if:

  • The purchased product was not delivered due to a technical issue on our side.

  • The delivered product is significantly different from the product description.

  • There is a verified technical issue that prevents the product from being used as described, and our support team is unable to resolve it.

3. Non-Refundable Situations

Refunds are generally not provided for:

  • Change of mind after purchase.

  • Accidental purchases.

  • Failure to check product requirements or compatibility before purchasing.

  • Issues caused by the customer's device, internet connection, or unsupported software/environment.

  • Products that have already been successfully delivered, accessed, downloaded, or activated.

4. How to Request a Refund

If you believe you are eligible for a refund, contact our support team with:

  • Your order details

  • The email used for the purchase

  • A clear explanation of the issue

  • Relevant screenshots or other supporting information, if applicable

Our team will review the request and respond after verification.

5. Refund Processing

If a refund is approved, it will be processed through the applicable payment method. Processing time may vary depending on the payment provider or bank.

6. Important Notice

Before purchasing, please carefully review the product description, features, compatibility, access details, and terms provided on the product page.

By completing a purchase on Thrive Deals, you acknowledge and agree to this Return & Refund Policy.

Last Updated: September 2026